Pet Supplies and Prescriptions
Having convenient and immediate access to the many preventive and therapeutic medicines at our hospital ensures pets can start recommended medications right away. If you need to refill medication, our staff will authorize your refill and prepare it for you to pick up, often eliminating the need to call or pick-up from a pharmacy. The convenience of seeing your pet's doctor and being able to pick up your pet's prescription medication on a single visit reduces the time and cost you may incur both on the original visit and any future medication refill visits.
Above & Beyond Online Pharmacy and Prescription Policy
While it may be labeled as an "online pharmacy", please be aware that our pharmacy inventory and dispensing practices should not be compared to other Internet pharmacy companies. Our online pharmacy is operated by one of our trusted distributors Henry Schein, and online orders are managed solely by the staff at Above & Beyond.
You should use caution if you choose to purchase your pet's medication online or from a catalog. Unfortunately, many of these pharmacies have decided not to comply with rules and regulations that govern their practices. Some medications have been filled without the consent of the prescribing veterinarian; sometimes medications that are not licensed to be sold in the USA are shipped to owners, which is a direct violation of federal law.
Please note: Online/catalog pharmacy shoppers should be aware that the manufacturers of these medications will not uphold any guarantees regarding the efficacy or safety of medications that have not been purchased from a licensed veterinarian. We stand behind all the products that we sell, and if the need arises, will help you deal with issues that you may have with those products. We cannot assist you with refunding or replacing products purchased through an online pharmacy other than our online pharmacy.
The Doctors and Staff of Above & Beyond Pet Care Hospital
Purchasing medications online? Use caution.
Tough economic times or not, we all strive to save some money whenever we can, from luxury items such as electronics or other cool toys, to necessities such as clothing, food, and even healthcare products.
Finding these and other items on the Internet has often allowed us to not only have the product delivered directly to our door, but also to find it for a lower price in most cases. Of course, cheaper is not always better, and when it comes to finding great "deals" on important items like medication for Fluffy, caution should always be taken.
Veterinarians believe in the products they sell to their clients, and will stand behind them if they do not help you and your pet. The prices for most items in a veterinary clinic are also fair and competitive for today's industry. When purchasing from a veterinarian, you not only have the product guarantee, but you also have the peace of mind knowing that the veterinary staff is there to recommend the right products for your pet.
So before you click the "Buy" button for your pup's preventatives, please refer to our pharmacy and prescription policy above to not only prepare for your purchases, but also to learn why shopping online may not always be such an advantage.
Prescriptions and Pharmacies: For Pet Owners (FAQ)- From the American Veterinary Medical Association
Q: Why are some spot-on flea and tick preventive medications only available through my veterinarian?
A: Some manufacturers have decided to sell their products only through veterinarians so that the veterinarian and pet owner can discuss the situation and work together to determine the best flea and tick treatment for that pet. It's not that the product is "prescription-only" – it's that the manufacturer believes the product should only be sold through veterinarians. In addition, it seems more likely that the product will be used properly (for example, a cat won't be treated with a product labeled only for use in dogs) if the veterinarian is supplying the medication and is counseling the pet owner on the proper use of the medication.
If the spot-on flea and tick product is also labeled for heartworm prevention, it is only available through your veterinarian for the reason we previously described – it is critical that your veterinarian checks for a heartworm infection before your pet is given a heartworm preventive medication.
Q: The pharmacy told me I don't need a prescription for a medication. Is that true?
A: For some OTC medications, it is true. However, if your veterinarian tells you that you need a prescription for the medication but the pharmacy tells you that you don't need it, this might indicate that the pharmacy's staff is either confused or misinformed, or the pharmacy's ethics and standards are questionable. If this happens, talk to your veterinarian, contact the state board of pharmacy, or contact the U.S. Food and Drug Administration Center for Veterinary Medicine (FDA CVM)
Q: Why should I consider getting my pet's medications from my veterinarian?
A: There are several reasons you should consider getting your pet's medications from your veterinarian:
- If your veterinarian has the medication in stock, you immediately have it and you don't have to wait to get it from a pharmacy
- Your veterinarian or a veterinary technician can answer your questions, provide you with instructions for use, and maybe even demonstrate how to give your pet the medication
- If you order from a pharmacy and the medication isn't properly shipped (for example, it is allowed to get too hot or too cold) or isn't properly packaged, it could be ineffective or damaged and unusable; whereas if you get it from your veterinarian, you know it has been properly handled until it reaches you and they can inform you how to make sure you handle the medication properly
Q: Can I get my pet's prescription medications from Canada?
A: No. Drugs from Canada are not approved by the federal government for use in the United States. It is illegal for you to get medications shipped from Canada for yourself or your pet.